A standard warranty in Crypto or Forex products often covers:

- Software malfunctions: Errors preventing key functions (such as trading execution or chart analysis).

- Server or system downtime: Extended inaccessibility beyond the platform’s stated uptime guarantee.

- Incorrect API integrations: Problems where linked exchanges or wallets do not synchronize as promised.

- Security vulnerabilities: Cases where users suffer due to negligence in patching known weaknesses.

However, users should note that warranties do not generally cover:

- Losses from market fluctuations: No company can warranty against poor trades caused by volatility.

- User error or misuse: If you set incorrect trading parameters, that’s on you—not the software.

- Third-party interference: Issues arising from external wallets, exchanges, or APIs beyond the developer’s control.

The Backcom App always advises users to read the fine print before purchasing or subscribing to any trading-related software. Understanding these limitations helps avoid unrealistic expectations and improves decision-making when choosing tools.

How to Make a Warrant Claim in the Trading Ecosystem

What is Covered Under the Standard Product Warrant?